FAQ

Questions? I’ve probably heard it before.

You're probably not the first to wonder about this. Here are the answers to what people ask me most.

Do I need to already use Xero?

No. If you’re not on Xero yet, I can set your file up properly from the start. If you’re already using it, I can review what’s there and fix anything that’s not quite right.

My books are really behind. Is it too late to get help?

It’s never too late, and there’s no judgement about where things are at. Getting your books caught up is exactly the kind of thing I help with, whatever state they’re currently in.

How much does bookkeeping cost?

It depends on your transaction volume and what your business actually needs, so I don’t quote a flat number upfront. The best next step is a quick chat so I can give you an accurate, tailored quote.

What’s the difference between bookkeeping and the Finance Partner service?

Bookkeeping keeps your day-to-day transactions accurate and compliant. The Finance Partner service is for businesses that want more — ongoing financial oversight, proactive advice and someone working alongside your team, not just behind the scenes.

Do you only work with certain industries?

I work with small business owners across a wide range of industries, plus a specialty in supporting Virtual Assistants. If you’re not sure whether your business is a fit, just ask.

I’m not based near you. Can we still work together?

Yes. Everything is managed online through Xero, email and video calls, so location isn’t a barrier. I work with businesses Australia-wide.

What happens after I submit the enquiry form?

I’ll review what you’ve shared and be in touch within 1–2 business days to arrange a discovery call, or you can book straight in yourself if you’d rather skip the wait.

Are you a registered BAS Agent?

Yes, I’m a registered BAS Agent and a Xero Silver Partner, so your compliance obligations are in qualified hands.

What’s the difference between a BAS Agent and a Tax Agent?

A BAS Agent focuses on your day-to-day numbers — bookkeeping, GST coding, payroll, super and compliance, making sure your data is accurate. A Tax Agent focuses on the bigger picture: tax returns, tax strategy and financial compliance. Think of it like a journey and a destination — a BAS Agent keeps you on track day to day, a Tax Agent gets you where you're going. You can work with one, but having both working together is where things really come together.

Still have a question?

Send it through and I’ll get back to you within 1–2 business days.